At tongits plus, we believe that gaming should always be a source of fun and entertainment — never stress or financial pressure. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform. Whether you are setting personal limits, taking a break, or looking for professional help, we are here to support you every step of the way.
Our Commitment to Filipino Players
Responsible gaming at tongits plus means giving every Filipino player the knowledge, tools, and support they need to keep their gaming experience positive and within healthy boundaries. We recognise that while the vast majority of our players enjoy gaming purely for entertainment, a small number may develop habits that go beyond what is healthy — and we take that seriously. Our platform is designed with built-in safeguards that allow you to manage your own activity, set financial limits, and step away whenever you feel the need. We are committed to full transparency about how our games work, including the fact that all outcomes are based on chance and that no strategy guarantees a win. If you ever feel that gaming is affecting your daily life, your finances, or your relationships, we strongly encourage you to use the tools available on this page or reach out to our support team at [email protected].
tongits plus strictly enforces a minimum age requirement of 18 years old for all players in the Philippines. During registration, we collect your date of birth and may request identity documents to confirm your age before your account is fully activated. Any account found to belong to a player under 18 will be immediately suspended and all funds returned in accordance with our policies. We also encourage parents and guardians to use device-level parental controls to prevent minors from accessing online gaming platforms. Protecting young people from gambling-related harm is a responsibility we take very seriously, and we will never knowingly allow underage players to participate on our platform.
One of the most effective ways to stay in control of your gaming is to set a personal deposit or spending limit before you start playing. tongits plus allows you to define daily, weekly, or monthly deposit caps directly through your account settings, so you never spend more than you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period — this is intentional, to prevent impulsive decisions made in the heat of the moment. We recommend that all players set a realistic budget based on their disposable income and treat any gaming spend as entertainment, not as an investment or a way to earn money. If you need help adjusting your limits, our support team is available around the clock at [email protected].
Losing track of time is one of the most common ways that gaming can shift from a fun activity into something more problematic. Our platform includes optional session time reminders that alert you after a set period of continuous play, giving you a natural prompt to take a break, stretch, and reassess how you are feeling. You can also activate a cool-off period — a short voluntary pause of 24 hours, 48 hours, or up to 7 days — during which your account remains open but you cannot place any bets or make deposits. These tools are designed to be easy to activate and hard to reverse quickly, so they genuinely help rather than just existing on paper. We encourage all players to use these features proactively, not just when they feel a problem has already developed.
If you feel that a short cool-off period is not enough and you need a more significant break from gaming, tongits plus offers a self-exclusion option that allows you to suspend your account for a period of your choosing — from one month up to a permanent closure. During self-exclusion, you will not be able to log in, make deposits, or receive any promotional communications from us. To activate self-exclusion, contact our support team at [email protected] with your account details and your preferred exclusion period, and we will process your request promptly. We will not attempt to persuade you to reconsider or offer incentives to stay — your wellbeing comes first. If you choose permanent self-exclusion, your account will be closed and your data handled in accordance with our Privacy Policy.
Warning Signs & Where to Get Help
Problem gambling can develop gradually and is not always easy to recognise in yourself — which is why awareness is so important. Some of the most common warning signs include spending more money on gaming than you originally planned, chasing losses by continuing to play in an attempt to win back what you have lost, and feeling irritable or anxious when you are not able to play. Other signs include neglecting work, school, family, or social responsibilities because of gaming, borrowing money or selling possessions to fund your gaming activity, and lying to people close to you about how much time or money you spend on gaming. If any of these signs feel familiar, please do not wait — reach out to our support team or contact one of the professional organisations listed below. Recognising the issue early is the most important step towards getting back in control.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines and you do not have to face it alone. The National Council on Problem Gambling and various mental health organisations across the country offer confidential counselling, helplines, and support groups for individuals and families affected by gambling-related harm. We strongly encourage any player who feels their gaming has become unmanageable to seek professional guidance — speaking to a trained counsellor can make a significant difference. You can also speak to your local barangay health centre or a licensed psychologist for referrals to appropriate support services. tongits plus is committed to directing players towards these resources without judgement, and our support team at [email protected] can help connect you with relevant organisations if you are unsure where to start.
All games on tongits plus — including bingo, casino-style games, and other entertainment formats — are games of chance. No outcome is guaranteed, no strategy can reliably produce consistent wins, and past results have no bearing on future outcomes. Gaming should always be treated as a form of paid entertainment, similar to going to the cinema or attending a concert — you pay for the experience, not for a financial return. Never gamble with money you cannot afford to lose, and never use gaming as a way to solve financial problems or generate income. If you have questions about how our games work or want to understand the odds involved, visit our FAQ page or contact our support team directly.
Our support team is available 24/7 to assist with limit settings, cool-off requests, self-exclusion, or any other responsible gaming concern. You can also browse our FAQ page for quick answers, or log in to manage your account settings directly. If you are ready to play, register for a free account and enjoy gaming the responsible way on tongits plus.